The digital asset transfers require a 3-step procedure:
- Request: Transferal request initiate by user on withdrawal exchange.
- Confirm: Network confirmation(s) is required. Network congestion may occur and extend confirmation time.
- Credited: Once the deposit is confirmed. We will credit the amount as soon as possible.
Once a transaction is on the blockchain, it will still take a variable amount of time to confirm and post to the destination exchange. Different blockchains require different amounts of “confirmations” before a transaction is verified.
Typically, Bitcoin (BTC) transactions are verified and deposited into Bitinfi after 6 confirmations on blockchain
You may use the transaction ID (TxID) to follow the status on the blockchain.
The transaction status on the Bitcoin (BTC) blockchain.
On blockchain.info, copy-paste your transaction ID (also known as a transaction hash/TxID) to the box outlined in red and perform a search: